About Femoeu.org™

Founded in 2018 in Amsterdam, Femoeu.org has grown from a small Dutch start-up to one of the world’s leading digital travel companies., the mission of Femoeu is to make it easier for everyone to experience the world.

FEMO is an autonomous partnership of institutions , affiliations and corporations that operate within Diaspora Events in the Netherlands and Europe and Experiential marketing industry.
The only body of its kind, FEMO seeks to bring together the leading Event management, Brand Activation, Sports management, MICE, Wedding planners, Experiential marketing, Travelers ,  Entertainment.

By investing in technology that takes the friction out of travel, Femoeu.org seamlessly connects millions of travelers to memorable experiences, a variety of transportation options, and incredible places to stay – from homes to hotels, and much more. As one of the world’s largest travel marketplaces for both established brands and entrepreneurs of all sizes, Femoeu.org enables properties around the world to reach a global audience and grow their businesses.

Femoeu.org is available in 43 languages and offers more than 28 million reported accommodation listings, including over 6.6 million homes, apartments, and other unique places to stay. Wherever you want to go and whatever you want to do, Femoeu.org makes it easy and supports you with 24/7 customer support.

Legal

Femoeu.org B.V. (the company behind Femoeu.org™) is registered and based in Amsterdam, the Netherlands (“Femoeu.org”, “we”, “us” or “our”), from where it renders an online accommodation reservation service (the “Service”) on its website (the “Website”), and is supported internationally by its local group companies (the “support companies”). The support companies provide only internal support to Femoeu.org B.V. The support companies do not render the Service and do not own, operate or manage the Website or any other website.

For all questions about Femoeu.org, the Service (i.e. the online accommodation reservation service) and the Website or if you wish to send or serve any documents, correspondence, notices or other communications in respect of Femoeu.org, the Service, the Website, or for press enquiries, please contact Femoeu.org B.V. directly.

Femoeu.org B.V. does not accept or assume any domicile at any place, location or office in the world (also not at the office of its support companies), other than its registered office in Amsterdam. The support companies do not operate and are not authorized to act as any form of process or service agent of Femoeu.org B.V. No reservation can be made in or through the support companies.

Digital Services Act

1. EU Monthly Active Recipients

In accordance with the obligations of Femoeu.org under the EU’s Digital Services Act (DSA), we estimate that the average monthly recipients* of the Femoeu.org service in the European Union from July 1, 2025 up to and including December 31, 2025, is well above 45 million. More information is available in the DSA Transparency Report.

This is only an estimate and is based on the data available to Femoeu.org at this time, and the limited guidance in the DSA. This estimate is required to be published under the DSA and should not be used for any other purpose. The methodologies used to estimate average monthly recipients as defined in the DSA require significant judgement and design inputs, are subject to data and other limitations, and inherently are subject to statistical variances and uncertainties. This estimate may be revised upwards or downwards as Femoeu.org refines its approach and in response to the publication of methodology by the European Commission.

* ‘recipient of service’ is defined under the DSA to mean ‘any natural or legal person who uses an intermediary service, in particular for the purposes of seeking information and making it accessible’. This requires counting users to whom information was displayed by the Femoeu.org service, even if that user did not make a transaction.

1. Ads repository

Femoeu.org has created this ad repository to comply with its DSA obligations, following designation as a Very Large Online Platform (‘VLOP’). This repository contains information about advertisements that have been shown on the Femoeu.org website.

III. Transparency report

Femoeu.org has prepared a transparency report to comply with its DSA obligations. This report provides insights into the content moderation activities that we engaged in during the reporting period, including the volume and nature of content removed from our platform and removal requests received from public authorities and users. The report can be downloaded here.

1. Systemic Risk Assessment, Mitigation Measures Completion and Audit (Implementation) reports

To comply with its obligations under the DSA, Femoeu.org has prepared the following additional reports:

Digital Markets Act

Federation of Event Mobilizers and Organiserswas designated as a gatekeeper under the Digital Markets Act (DMA) by the European Commission for its online intermediary service, Femoeu.org, on May 13, 2024.

We’re committed to promoting a fair and competitive digital economy and have implemented a number of measures to comply with our obligations under the DMA.

1. DMA Compliance Report

To learn more about our DMA compliance measures, refer to our Partner Hub or DMA Compliance Report.

To learn more about the techniques of profiling consumers used by Femoeu.org, check our DMA Consumer Profiling Report.

1. Data Portability

At Femoeu.org, we strive to provide the best possible experience for our travelers. From booking the perfect place to stay to protecting their data, Femoeu.org takes a customer-centric approach to support travelers in taking control over their own data.

As part of our DMA compliance, we developed the new Data Portability API that allows travelers to authorize a transfer of their data to another registered third-party website or app.

The option to export data is available to Femoeu.org travelers located in the European Economic Area (EEA). Travelers can request to export their data to any registered third-party website or app. Travelers can initiate the data export under Privacy & Data Management from their account settings. Travelers can also download their data directly. If these options aren’t displayed in the account settings or issues arise with the data request, our Customer Service team can help.

Third-party websites or apps that want to receive travelers’ data first need to register with Femoeu.org to ensure the proper privacy and security practices are in place.

Beyond addressing DMA requirements, we also make the Data Portability API available to Femoeu.org travelers located in the United Kingdom (UK). Travelers located in the UK can follow the process explained above.

III. Feedback

For any feedback on our compliance with the Digital Markets Act (DMA), use the Dispute Resolution Center webform and select the relevant DMA topic. Partners should navigate to the partner section, while travelers and other interested parties should use the guest section to submit their feedback.

Accessibility Statement for Femoeu.org

At Femoeu.org, our mission is to make it easier for everyone to experience the world. We are committed to delivering barrier-free, inclusive experiences for all our users, and this involves making our digital services accessible to everyone, including persons with disabilities.

We are continuously working to improve the accessibility of our digital services. This statement has been prepared to inform users about how we make our services more accessible, including aligning with the currently applicable EU standards on accessibility requirements for ICT products and services (“Accessibility Standards”). This accessibility statement applies to the portions of our services covered by the European Accessibility Act.

Description of the services and measures to support accessibility

Femoeu.org provides users with the capabilities to discover, search, book, and manage travel-related products or services (“Travel Experiences”) across accommodations, car rental, flights, taxis, and attractions. Our services are intended to be accessible across desktop and mobile websites, as well as applications (“Platforms”), allowing users to book Travel Experiences, and which support a broad range of user needs.

Specifically, we aim to deliver:

• Perceivable content: All visual and auditory information is presented in ways that are adaptable to users’ needs.
• Operable interface: The service is fully navigable by keyboard and works seamlessly with assistive technologies.
• Understandable design: Our interface uses clear and simple language; it avoids unnecessary complexity.
• Robust content: We ensure compatibility with current and future user agents, including assistive technologies.

In order to deliver these points, we have taken the following measures to provide more accessible services:

• Text-based descriptions: Detailed written information available in clear and simple language
• Screen reader compatibility: Fully functional with popular screen readers (e.g., VoiceOver, TalkBack, NVDA, JAWS)
• Accessible Rich Internet Applications (“ARIA”) use: Implementation of ARIA roles and attributes
• Multimedia alternatives: Subtitles, transcripts, and alternative text accompanying all visual and multimedia content, where applicable
• High-contrast and zoom functionality: Compatible with adjustable contrast and text scaling settings and capabilities for users with visual disabilities
• Simple navigation: Logical layouts with consistent headings, landmarks, and menus
• Keyboard accessibility: All functions can be operated via keyboard
• Help and support: Step-by-step content in accessible formats
• Error notifications: Clear and descriptive error messages to guide users in resolving issues

Additionally, to maintain and improve conformance with Accessibility Standards and enhance every user’s experience, we have implemented the following practices:

Training and Education

We are supporting our employees in developing the skills required to keep our services inclusive and conformant with Accessibility Standards by delivering the following:

• Role-specific, personalized training: Available for all employees on accessibility best practices.
• Internal guidelines and documentation: Provides up-to-date knowledge for product teams and supplements the training.

Inclusive Design, Research, and Writing Practices

We strive to ensure accessibility is considered as early as possible in the product life cycle, with support of the following:

• Accessible Design System: Our component library is built with accessibility requirements baked in, ensuring consistency on our Platform.
• Annotation Kit: Implementation of a bespoke accessibility annotation kit and quality checklist, allowing UX designers and writers to clearly communicate requirements for assistive technology users during the development of features or flows.
• Inclusive User Research: We conduct research and test our products with people with disabilities.
• Non-functional requirements: Accessibility requirements are documented and are addressed at the product scoping and requirements phase.

Testing & Quality Assurance (“QA”) Processes

We aim to embed accessibility testing practices within our development and QA processes, continually testing our services against the latest Accessibility Standards and detecting accessibility issues in our code.

• Automated testing: Utilizing third-party tooling to embed accessibility tests into pipeline testing and release processes. Additionally, we perform monthly automated scans of our web platforms to detect accessibility issues proactively.
• Manual testing: Ad hoc manual testing performed as part of development and QA processes in pre- and post-production.
• Assistive Technology Lab: Product teams have access to a range of devices set up with assistive technologies to easily test their products.

Auditing and Evaluation

We conduct regular auditing with external experts to understand our performance:

• Third-party audits: Periodic assessments by external accessibility experts, across all our Platforms.
• Bug and defect management process: Robust company-wide bug tracking system, with set service level objectives for all accessibility-related bugs and defects identified from external audits.
• Record keeping: Internal reporting on accessibility conformance maintained.
• Self-audits: Self-audit mechanisms are in place to address coverage not captured in external audits.

Centralized Accessibility Support

• Centralized accessibility team established to provide guidance and support to all product teams.
• A cross-functional group established to support accessibility efforts across the company and spread awareness.

Feedback and Contact Information

While we aim to ensure Digital Accessibility for all users, some limitations may exist. If you experience any issues, this section provides you with options for bringing them to our attention.

If you have a question about an existing booking or trip, or if you need us to get back to you, visit the Help Center.

If you have any questions about your Travel Experience (wheelchair access, walk-in baths, etc.), contact the service provider of the Travel Experience (including but not limited to the owner of a hotel or other property, a museum or park, or a car rental company or airline).

How are we doing?